MOODS INVESTMENT RESEARCH

At Moods Investment Research (also referred to as “Moods Investments Inc.” or the “Company”, “we”, or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our services. Our goal is to provide transparency so you can make informed decisions when interacting with our platform.

By accessing our website at https://moodsinvestments.ca/ or using our MoodsResearch mobile app (collectively referred to as the “Site”), you acknowledge and agree to this Privacy Policy and our Terms of Use. Your continued use of our services indicates your consent to our collection, storage, and use of your information as outlined below.

I. Our Commitment to Privacy and Legal Compliance

Moods Investment Research complies with applicable privacy legislation, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). We are responsible for the personal information we collect, hold, and process. To ensure accountability, we have implemented internal policies and designated individuals to oversee privacy compliance.

If you are accessing our services from outside of Canada, including the European Union, your personal information may be processed in accordance with applicable international data protection laws (e.g., GDPR).

II. Information We Collect

We collect two types of information:

1. Non-Personal Information

This includes data that does not identify you personally, such as:

• Website traffic trends
• Browser types and device details
• Referring URL
• Time and date of access
• Session activity
• Usage preferences

This information is collected automatically using cookies and other tracking technologies.

2. Personal Information

This includes details such as:

• Your name, email address, and contact information
• Username and password when you create an account
• Any other information you voluntarily provide to us through forms, surveys, or communication

We do not knowingly collect personal information from individuals under 13 years of age. If we become aware that such information has been collected, we will delete it immediately. If you believe a child has submitted personal information, please contact us at info@moodsinvestments.ca

III. How We Collect Information

We collect personal information:

• Directly from you when you register or contact us
• Automatically via cookies, analytics tools, and log files
• From third-party service providers acting on our behalf (e.g., payment or email platforms)

All information is collected fairly, lawfully, and for specific, identified purposes.

IV. How We Use and Share Information

Use of Personal Information

We use your personal information to:

• Respond to inquiries and customer support requests
• Improve our services based on feedback and usage trends
• Notify you of promotions, updates, and important account information
• Comply with legal and regulatory obligations
• Prevent fraud or misuse of our platform

Disclosure of Personal Information

We do not sell, rent, or trade your personal information.

We may disclose your personal information:

• To trusted service providers who help us operate our business (e.g., cloud storage, email systems)
• When legally required, such as by court order or regulatory mandate
• To protect our rights, property, and safety
• In the event of a business transfer, merger, or acquisition

Our third-party service providers are contractually obligated to protect your personal information and only use it for specified purposes.

Cross-Border Data Transfers

Your personal information may be processed and stored outside of Canada, including in the United States or other jurisdictions. As such, it may be subject to foreign laws and accessible to government authorities in those countries.

V. Cookies, Analytics & Tracking Technologies

Cookies

We use cookies to enhance your experience. These may include:

• Session cookies (expire when browser closes)
• Persistent cookies (remain until deleted)
•  

Cookies help us remember your preferences, analyze traffic, and improve functionality.

You can manage cookie preferences in your browser settings. Disabling cookies may affect the functionality of the Site.

Google Analytics

We use Google Analytics to collect anonymous traffic data (e.g., pages visited, time spent, browser type). This helps us improve our platform.

To opt out of Google Analytics:

https://tools.google.com/dlpage/gaoptout

Google AdWords Remarketing

We may use Google AdWords remarketing cookies to serve relevant ads to users who visited our Site. These cookies do not collect personal data.

You can opt out via:

• Google Ads Settings
• DAAC AdChoices Tool

VI. Your Rights & Choices

You have the right to:

• Access your personal information
• Request corrections to inaccurate or incomplete data
• Withdraw consent at any time, subject to legal or contractual restrictions
• Opt out of marketing communications by using the unsubscribe link or updating your preferences

To access, update, or delete your information, please contact us at info@moodsinvestments.ca 

VII. How We Protect Your Information

We take reasonable security measures to protect your data, including:

• SSL encryption
• Firewall protection
• Password-protected user accounts
• Access controls on our servers

Despite our efforts, no system is 100% secure. You acknowledge the risks of online transmission and agree to communicate with us at your own discretion.

VIII. Data Breach Notification

If a breach of your personal information occurs that poses a real risk of significant harm, we will:

• Notify you as soon as feasible
• Report the breach to the Office of the Privacy Commissioner of Canada, as required under PIPEDA

IX. Third-Party Links & Social Media

Our Site may contain links to third-party websites or social media platforms. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal information.

X. Retention and Deletion

We retain personal information only for as long as needed to fulfill the purposes for which it was collected or as required by law. You may request deletion of your data at any time.

XI. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

• Major updates will be notified via email or site banner, effective 30 days after notification
• Minor updates will take effect immediately upon posting

We encourage you to check this page regularly to stay informed.

XII. Contact Us

If you have any questions, requests, or complaints regarding your privacy or this policy, please contact us at:

Email: info@moodsinvestments.ca

Website: moodsinvestments.ca